Kudos and Critiques

Parker, CO
Inventor 2019
CAS-52617-J0Z7L1
Need help with surfacing

Overall Rating
Communication
Professionalism

Message:
Michael contracted me very quickly but we've only barely began coordinating discussion of the issues involved. As such this survey is premature. I've worked with Michael in the past - he's awesome:)


Surveyed on October 31, 2018
Support
Minneapolis, MN
Autocad Electrical 2017
CAS-52594-B5G3C7
Electrical unable to find network catalog after reinstall

Overall Rating
Communication
Professionalism

Message:
Explained all we did in the last week, send data, receive remote support, understood the problem by D3 and then send us back the solution, we implemented tested and said Thank you! All in less than 2 hours. Very nice and excellent job! We are so happy to receive this kind of support
D3 Response:
We love helping our customers! Thank you so much for sharing and for continuing to allow us to be a part in your journey.

Surveyed on October 30, 2018
Support
Batesville, AR
Inventor Professional 2018
CAS-52605-W0Y5B4
Inventor - How to Measure a Sketch Loop

Overall Rating
Communication
Professionalism

Message:



Surveyed on October 30, 2018
Support
Pittsburg, KS
Inventor Professional 2018
CAS-52558-L0H5T8
Inventor slow to open files and move around in them.

Overall Rating
Communication
Professionalism

Message:



Surveyed on October 30, 2018
Support
Oklahoma City, OK
Autocad Mechanical 2018
CAS-52625-W2Z3B7
Need help with XREFERENCING

Overall Rating
Communication
Professionalism

Message:
As always, the service is excellent.


Surveyed on October 30, 2018
Support
Sparta, MO
Inventor 2018
CAS-52547-P7B7L0
How do you make a balloon leader dot stay a dot even when it is not on the part

Overall Rating
Communication
Professionalism

Message:
Michael Hahn, as usual, was friendly, courteous and professional. He always know his stuff and treats your clients like they are the most important client that you have. Always a pleasure, always educational. Thanks, Michael


Surveyed on October 29, 2018
Support
Madison, WI
Autocad 2018
CAS-52266-D8L1N0
How to publish multiple drawings in monochrome.

Overall Rating
Communication
Professionalism

Message:
Chad was right to the point with the answer we needed.


Surveyed on October 29, 2018
Support
Sheboygan, WI
Inventor Professional 2018
CAS-52493-K2K0H6
Inventor - How to Resize and Work in the Measure Tool

Overall Rating
Communication
Professionalism

Message:



Surveyed on October 29, 2018
Support
Saint Croix Falls, WI
Product Design Collection
CAS-52545-V4G3F7
Need help with configuring the multi-user seat and getting it up and running

Overall Rating
Communication
Professionalism

Message:



Surveyed on October 29, 2018
Support
Fond du Lac, WI
Autocad Mechanical 2019
CAS-52473-H5F9T6
ACADM Ribbon Not Loading

Overall Rating
Communication
Professionalism

Message:



Surveyed on October 26, 2018
Support